Missing System Setup option in System Configuration Console after backup restore
We are trying to restore a backup on a second 800xA system. But we are missing the 'System Setup' menu in the System Configuration Console after the restore. What could possibly be wrong?
The original system is a AS/CS with a workgroup. The new node is a AS system with a domain. Both systems are version 6.0.3.1.
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By your description, it sounds like you have attempted to "move & upgrade" a system but not adhered to the upgrade nor "Move a System" instructions laid out in the user's guide.
By restoring a backup, you also bring the System Configuration aspects containing the System Installer's state of the source system. If the destination system has a different geometry, different version or username/passwords (which is a natural consequence by changing from workgroup to domain) the system installer will probably enter a corrupt state and blank out the Configure System task.
The logs retrieved by the "Diagnostics" button (if available in the SCC) or in the System Installer agent icon in the System Tray may tell us more
Maybe you can recover by restoring the original state aspects, or perform a correct upgrade and/or move system.
Answers
The recommendation from 6.0.x is Both, the system backed up and the system to be restored should be at the same system version.
What you can do is Build your system at 6.0.3, restore your backup and then update to 6.0.3.2. or the other way upgrade your 6.0.3 to 6.0.3.2, take a backup and then restore, whichever is convenient to your project.
Best Regards
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