Network Status Monitoring (RNRP) Service Unavailable Alarm
We are performing System Upgrade from 5.0 SP2 to 6.0.3 RU3.And we have some Primary Server Panel and Secondary Server Panel Shifting from Temporary Location to Orginal one.
While shutting down of Primary Aspect Server, found that "RNRP Service Unavailable" Alarm in Alarm List and soon as after shifting the Primary Server panel and when Powering ON of Primary Aslect Server is done but still found that "RNRP Service Unavailable" Alarm of Primary Aspcect Server is still Active.
But found that RNRP Service is in Service State and Pri Aspect Server deatails is observed RNRP as healthy.
So Please let me know reason for this RNRP Service Unavailable and also how to make it clear the Alarm from Alarm List.
Trouble shooting Steps done,tried to clear the RNRP Log Buffers from RNRP Fault Tracer,but didnt find the Option 11 to clear them.
So let me know if any other way to clear to Buffer as not happening in Fault tRacer version 5.15.
Attached with the RNRP Alarm of AS1 in Alarm list and RNRP Service Details from Services.msc.
What is the status of the System Status service that should have one service group containing one service provider for each aspect server?
I guess you do not have this service, or lack a running service provider.
This service was added during the 5.1 era. Please check the upgrade manual (it should contain a procedure for this during upgrade from 5.0). You should also be able to create this service manually, or give birth to it (if non existent) by locating its .sdd file and double clicking it. The SCC Configure System task might need to be updated afterwards. Seek assistance from regional support.