[Urgent] Faceplate alarm acknowledge Not showing UP!!!
I got a problem with alarm setting for 800xA in Hansol Daejeon PM31 system.
We did upgrade Advant Master(AC450) to AC800M controller and OS(Rev.A to FP4RevD).
Now we are using PP library 5.2-3.
Even if alarm is showing up, acknowledge is not showing up on the right conrner as shown above.
I already setting for event collector and OPC.
All faceplate alarm acknowledge is not showing up. I don’t know how to solve it.
Plz, help me out ASAP.
Kindly look at your OPC event collector service is up & running, If its running then, Look at the alarm manager since since All alarm/events will be spread to all clients through this service.
So ensure alarm manager service is running, if running pls ensure in the "Global alarm properties" aspect in the alarm manager basic group it should select "alarm manager" & "basic"(service group name) accordingly from top & bottom drop down boxes & restart the service & check again.