Infomation Manager History control aspect
The History control aspect is showing History status as inactive and sync status as offline.
However,the PAS services are in started mode and InformIt History service in the service structure is enabled/started.
Do anybody know what may be the reason for this?
Voted best answer
Normally the InformIT History/Archive services in System 800xA goes hand in hand with the History service in PAS.
I believe one must look in the %HS_LOG% log files to tell what's wrong.
If you upload a ZIP of them here I will have a look, but I recommend contacting your regional ABB support center for assistance with resolving the problem.