800xA Update stays in Finalization stage

Hi,

I am updating the 800xA History RU2.

Now the Update has completed the update stage, now it is in the Finalization stage. However, it is still in the finalization stage for more than 2 hours.

Any idea, where to look for, is it really stuck? any log file which shows status/progress?

When I hover on the progress bar, all it shows is "waiting" on all the nodes, and on one of the connectivityserver bar it shows as "Post Installation configuration on DCN".

Please refer the attachement "Finalization step.jpg".

Finalization step.jpg

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innaman Rank: 603

Asked 2 years ago

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Answers

Hi,

I would advise you to let the process continue without disturbance overnight. Check whether double clicking on the progress bar opens any window showing update steps.

AFAIK, 'Waiting' means the SCC tool is waiting to connect to the nodes where the updates are being deployed.

Regards

Rahil

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