I'm using abb decathlon DCIM with 800Ax controller and moxa gateway convertor. I'm collecting data from the end device every min, but when I pull the data from history server there is missing data.
Example: Voltage meter we collect voltage, current, and power from 17 to 19 April 18. When I pull data from history report, for 17 to 19 April voltage, current, and power.
On the same voltage meter 17 april, I can get current and power but missing voltage. on the 18 April I can get voltage and power but missing current.
There isn't any fix pattern I can trace on it, I suspect software configuration have some issue. Please advise where should I start to troubleshoot first.
Cable, moxa gateway convertor and power meter had replaced new ones problem persist.
In Data Collector Node, select the log configuration in control structure and check that you are able to get log values for all Volatge,current and power. If not, then verify from Service Control Manager, that 800xA History OPC HDA Server is in "Started" state. Start HDA server if it is in stopped state.