CI867 communication failure

Hi everyone,

i am facing a CI867 communication failure issue with AC 800M during past few months period.

i have checked Controllor log and found CI867 card was reset by IOC framework and was restart and backto online automaticly around 10mins. i am just wondering what reason lead to this issue happend without any action at that time.

i have attached log detail for your reference.

it woule be grateful if anyone could give me some advices.

thanks

log record.JPG

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Henry Du Rank: 4374

Asked 2 years ago

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Hi ,

I faced similar issue in 800xA6.0 setup,CI867 modules were frequently crashing.

after writing the firmware (firmware not upgraded but existing firmware version downloaded to CI867 modules) issue got resolved.

Hope this workaround will help.

Thank you

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Revana Rank: 867

Answered 2 years ago

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CI867 communication failure

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