CI867 communication failure

Hi everyone,

i am facing a CI867 communication failure issue with AC 800M during past few months period.

i have checked Controllor log and found CI867 card was reset by IOC framework and was restart and backto online automaticly around 10mins. i am just wondering what reason lead to this issue happend without any action at that time.

i have attached log detail for your reference.

it woule be grateful if anyone could give me some advices.

thanks

log record.JPG

Comments (0) New comment

Henry Du Rank: 3103

Asked 7 months ago

Answer this question Follow

Voted best answer

Hi ,

I faced similar issue in 800xA6.0 setup,CI867 modules were frequently crashing.

after writing the firmware (firmware not upgraded but existing firmware version downloaded to CI867 modules) issue got resolved.

Hope this workaround will help.

Thank you

Comments (4) New comment

Revana Rank: 764

Answered 7 months ago

Other questions needing answers

AKS experts

Stefan Stromqvist AKS expert

Rank: 1

Ask

Titus

Rank: 7

Ask

Flavio Mussolin AKS expert

Rank: 4

Ask

kstoilov

Rank: 8

Ask

ATP

Rank: 48

Ask

Rob Lyon

Rank: 2

Ask

Geof Ledin AKS expert

Rank: 44

Ask

Dieter Henkel AKS expert

Rank: 13

Ask

Question details

CI867 communication failure

Voted best answer

Other questions needing answers

Related Topics

AKS experts