Redundant Aspect Connectivity Server

i am having problem on the Client of my 800xA System that the Display Vanishes for more than 5 seconds and Comes back again i am using two Redundant aspect Connectivity Server can any one tell me why is this Happening and how can i rectify it

i am using 800xA 5.1 for harmony

Comments (0) New comment

itron Rank: 227

Asked 3 years ago

Answer this question Follow

Answers

Sounds like a disruption in the OPC DA feed.

Are all services green in the [Service Structure]Services:System Status Viewer?

Any abnormal events in the [Workplace Structure]Web System Workplace:System Event List?

/Stefan

Comments (1) New comment

Stefan Stromqvist AKS expert

Rank: 1

Answered 3 years ago

Comments (3) New comment

itron Rank: 227

Answered 3 years ago

Comments (11) New comment

by Stefan Stromqvist AKS expert

Rank: 1 on 6/14/2015 1:30:18 AM | Like (0) | Report

I can not comment on Harmony config problems - I have no experience of it.

You will need to scroll/page down/search the System Event list back to when you had a data loss problem. Look for stuff like:

- OPC Server stopped
- Service not in service state
- AddItem timeout
- etc

Please engage local ABB to assist you.

by itron Rank: 227 on 6/14/2015 2:24:09 AM | Like (0) | Report

this not the Problem I am aware of the OPCDA and its Currently in Service

by itron Rank: 227 on 6/15/2015 2:38:38 AM | Like (0) | Report

Stefan how can we check the Server Redundancy is Working Properly

by Stefan Stromqvist AKS expert

Rank: 1 on 6/15/2015 3:26:29 AM | Like (0) | Report

As a starter;
1. All services green/healthy (there are unhealthy services listd in your pictures - have them investigated/corrected)
2. RNRP monitor showing all nodes as "up" (sing. netw) or "up,up" (red. netw)
3. Affinity properly configured (or not at all!)

More info is required to tell more; eg a textual extract from the System Event List. Repeat this until you have extracted events covering a complete data loss scenario as you first reported on this thread: CTRL-A, CTRL-C in list then CTRL-V in notepad, click page down button in list. Repeat!

by itron Rank: 227 on 6/15/2015 3:54:07 AM | Like (0) | Report

I have and list with me. sharing in the answer

by Stefan Stromqvist AKS expert

Rank: 1 on 6/15/2015 5:12:33 AM | Like (0) | Report

1. I can not answer for why Harmony OPC server says "Fatal error, invalid reply, setOffline" seven times in the log you submitted. Please file a proper support case with your regional ABB support center.

2. "Installation problem..." -> Some software is missing in some nodes. Perform a DCT compare software and install missing components where required.

3. "No OPC DA data source..." -> Some graphics have not been set with an appropriate data reference. This will eg happen if a display element from some data type is just "dragged & dropped" into some graphic without a proper data reference path set.

4. There has been at least one clock sync problem. -> Setup clock sync as per Automation Network and Harmony Connect User's Guides.

by itron Rank: 227 on 6/15/2015 10:27:12 PM | Like (0) | Report

how to perform a DCT Compare Software

by itron Rank: 227 on 6/15/2015 10:56:42 PM | Like (0) | Report

What about ABB PNSM Trap Recevicer its Manual and the SSDP Discovery is Disbaled on both Primary and Secondary Server

by Stefan Stromqvist AKS expert

Rank: 1 on 6/16/2015 12:02:12 AM | Like (0) | Report

DCT compare is easy and should be documented in DCT online help/UG's. In short; DCT->Analyze->Analyze software. Result can be viewed in DCT or be exported to Excel.

PNSM and SSDP is very likely not involved with the disturbances you see.

by itron Rank: 227 on 6/16/2015 12:29:55 AM | Like (0) | Report

what about the SQL Filters Daemon launcher its Manual and Started

by Stefan Stromqvist AKS expert

Rank: 1 on 6/16/2015 7:38:09 AM | Like (0) | Report

Can't tell - not used by 800xA Base but maybe by Harmony.

Add new comment

itron Rank: 227

Answered 3 years ago

here is the System Event list

Comments (0) New comment

itron Rank: 227

Answered 3 years ago

SystemEventList.txt

Question details

Redundant Aspect Connectivity Server

Answers

Other questions needing answers

Related Topics

AKS experts