800xA 5.1 rev C/FP4: Error when trying to install Base system: "Error 1722.There is a problem with this Win..."
I'm using the DVD labelled "System Version 5.1 Rev C, 32/64 bit system software, For new installation" that comes with the 5.1 rev C/FP4 collection of DVDs, trying to install 800xA base system on a Windows 2008 R2 SP1 server. I get the following error (from the installatation log file):
"Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action ADVSDTKEY_[...], location: C:\Program Files (x86)\ABB Industrial IT\Operate IT\Process Portal A\bin\AfwPPARutHelper.exe, command: "5.1" "Revision B" "ABB 800xA Base 5.1.0/2" 2012.06 "[...]""
I've performed the "prerequisites" part of the installation procedure. I was pretty sure this installation would be compatible with Windows 2008 R2. No?
Add new comment