800xA 5.1 - References not working

800xA 5.1 system - also used for older VB displays from an older project.

When you right click a tag on a display or in the alarm list, you get this Refences function that will list which displays the tag is shown on. My problem is that it only works if you're logged on as Admin and not as operator. For Operator it works fine on the old VB pictures and if I insert a tag from the new 5.1 project on one of the old displays it also works here - but it does not show the reference to the PG2 display - only to the VB one.

Any ideas???

Thanks

Søren

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lundhamselv Rank: 710

Asked 4 years ago

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Hi Søren
I suspect that "Graphic Display PG2" is missing in the filter that <Operator user> is using.
[User Structure]User Groups/Operators/<Operator user>:Workplace Profile Values:Plant Explorer settings:Default Filter
I hope this helps you
BR Carsten

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Carsten Jakobsen Rank: 61

Answered 4 years ago

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Try restarting the Cross referencing server service. Do also check that the affinity set on this service is "OK" (at least including the "All Nodes" group last on each affinity summary row) or is not defined at all.

If you can't get cross referencing to work, please log a support case with your regional ABB support center.

/Stefan

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