Operatotr Workplace loadding issue
2 out of 4 clients can't load operator workplace completely ( only load alarm bands and other tools on task bar. But it does not load any contained graphics ). First , I thought CLS server has caused the issue because I saw " Application is running on temporary license. Computer is unable to connect to communicate with License server" . I fixed the license issue by mapping the client to CLS server. But it does not solve the Operator Workplace loading issue.
Please help . Is there any one have the issue before ? Any ideal will be appreciated.
Thank you very much
It seems the clients have issues with connection to the Aspect Servers. IF possible try removing using Configuration and rejoining the Client Nodes. OperateITTemp and OperateITData folders on C drive should get deleted after removing. If not, remote it manually and connect to Aspect server.
Also verify the Network Settings.
- Use RNRP Fault Tracer
- IP address are correctly configured along with DNS settings.
- Firewall Settings on the client nodes.
- Try pinging
I don't think this is a load problem but a look at the workplace affinity can tell you if both clients use the same aspect server. Try to start the workplace on this AS. If this is ok then, like Sunny, I would recommend to remove and add again the clients to the system.
Make sure your firewall settings are correct and to have correct user settings. I had similar issues and in the end it was a problem of user rights. Are you use a domain?
What does the graphic areas look like? Error code?
A bad (too restrictive) affinity on FSD service will prevent VB6 graphics to be downloaded to the client.
Unresolved dependencies to 3rd party ActiveX controls will also prevent VB6 graphics from drawing.
In older versions the %SystemRoot%\System32\MSVBVM60.DLL might not be executable by non admins, try an admin user. If that works equalize the security settings on this DLL with a properly working client.
Try also a "DCT -> Analyze -> Analyze software -> all nodes in 800xA to see if there is any differences.