CN2 of secondary PM865 is not reachable
We are using redundant connection of PM865HI Controller. The problem is CN2 of the secondary PM865 controller is not communicating as the LOG file and below is the message from Log file
I 2015-02-08 10:02:59.241 402 DI880 PR:K (BS:1.9, SS:1.4, BV:1.9, SV:1.0)
I 2015-02-08 10:03:01.424 Ethernet port status(P-CN1 P-CN2 B-CN1 B-CN2)= OK OK OK OK
I 2015-02-08 10:03:02.215 403 DI880 PR:K (BS:1.9, SS:1.4, BV:1.9, SV:1.0)
I 2015-02-08 10:03:04.925 Ethernet port status(P-CN1 P-CN2 B-CN1 B-CN2)= OK OK OK ERROR
The firmware is the same on both controllers
The CN2 ethernet setting is made "TRUE"
Always secondary ethernet port ip address will be set from the CBM with CN2 cable connected to primary controller with standby controller in switch off mode & once IP set in the CBM it needs controller download & reset the primary controller to get the secondary IP address gets effected.
Once its booted & come to primary then check the secondary IP address by pinging & now turn ON the stand by controller.
If you have followed all the above things then please check for the cable & after ping it should response with milliseconds reply
Please ensure windows firewall are turned OFF.