Compact HMI 800 V5.1 and Windows 7 Pro 32bits
Hi, We bought a license for Compact HMI 800 V5.1; The document "3BSE040833_E_en_Compact_HMI_800_5.1_-_Overview.pdf" shows as requirements for the operating system are Windos 7 or 2008 Server (32bits).
The computer that I'm using has Win 7 Pro 32bits, Processor: Core i3 2,7GHz, RAM Memory 3Gb.
When the installation starts, It appear a error message about it can not find the workgroup. I'm attaching the image of the error message.
What do I need to review?
Voted best answer
For Compact HMI 800 should
be installed on the 32-bit (x86) US English version of Windows Server 2008 Standard edition with Service Pack 2, or 32-bit (x86) US English version of Windows 7 Business or Enterprise edition.
Windows 7 pro vesion is provided for home user not belongs to Bussiness or Enterprise edition.
I would like to recommend you use 32-bit (x86) US English version of Windows 7 Business or Enterprise edition to install Compact HMI 800.
Gao Jianhua is correct. Another trick is to make sure you are using Internet Explorer 8, as IE9 is not supported and may cause issues as well.
If you follow all of these tricks and are still having trouble, it is best to contact your local ABB support. They will be able to troubleshoot your specific issue and PC setup.
If you have an access to the solutionsbank.abb.com check there for the follow documents:
1. "Compact HMI 800 Manual" (3BSE040587R4301)
2. "Compact HMI 800 4.1 Getting Started" (3BSE040587R4401)
There was one ineractive tutorial "Compact 800 Products Tutorial" also, but now I don't see it now.