Unable to Operate Dynamised Graphics
I am working on System 800xA 5.1 revD FP4 RU1 with MOD 300. In few of the graphics I am unable to operate any graphic element or open context menu. While in some graphics everything works fine.
I have tried replacing the elements and run consistancy check but found no errors.
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Is this a new problem or has it never worked ?
Are you using PG2 or VB graphics ?
Are you sure the base graphic elements you are using all have the right click functions embedded correctly and not disabled ?
Last time I worked on MOD300 graphics, the "standard" elements out of the box were pretty limited and required quite a bit of extra graphics work to get them to do everything. ( These changes ended up as being quite site specific display elements. )
So before looking for problems with display elements, its important to be sure that your base graphic isnt missing something. Compare carefuly how a working graphic differs from a non working graphic. There may be additional elements on the working graphic that need to be added to the non woking one.
Please ensure the following:
1.Mod300 connect & its extensions,Ru1 extensions are loaded in PriAS.
2.Mod300 Conenct software is loaded in the mchine where you are cheking the graphics.
3.Check for the user roles & try to open in the admin rights user.
4.match the add/remove program of PriAS & Machine where you are getting this error.
1.Whether the problem is common every where then please read the FP4RevD RU2 release notes if gets corrected this error then please load the same.
Please keep local supporline in loop for better understanding the problem.