freelance dongle is not detected in usb port
Asked 3 years ago
Answers
1
Dongle, turn on on red LED, if USB port is ok,
it could be driver problem, try with another computer.
0
about version：
ver9.2 ?
If your software version V9.2, you need to install the patch TC3
about softkey：
Make sure the authorized files（*.key) and authorization is be matched
Answered 3 years ago
0
Try to download driver for the dongle at Sentinel website.
http://www.safenet-inc.com/sentineldo...
I used "Sentinel_LDK_Run-time_setup_6.64" for windows. They might have newer edition.
Answered 3 years ago
0
Trying using the suspected USB dongle on other workstation. Here the first this to identity is that is it the USB hardware issue or problem with the workstation.
Also would be good idea to download again the license key and remember to cross check the key number.
Answered 3 years ago
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