RTA PU5151A not booting
We had a power shut down of maximum 5 minutes. All AC400, AC160 controllers and the 800xA OS went down. After the power was restored, all contrtollers returned to P1 status, but the OS was no longer connecting to the AC400. We tried to start the RTA board but following messages were received
"Failed to run the boot program"
"RTA Board Failed to Start"
We have also tried to uninstall the RTA board and have it been rediscovered by the OS and subsequently re-installing the drivers, but to no avail.
Your expertise is highly appreciated
Voted best answer
If a "Multi-port serial adapter" is listed as in the picture below, the device driver should be OK.
If you do not have a spare RTA board to try with I suggest repairing the software installation by:
- Maintenance Stop
- Uninstall ABB 800xA for Advant Master software kit (unload base version)
- Reinstall DVD base version + service pack and rollup versions to return to previous version level.
- Reboot PC
If this does not work, I suggest replacing the RTA board.
Don't hesitate to contact your regional ABB support center for assistance.