AC800M to PANEL 800 (PP835)

Hi Burkhard,

I'm trying to get a Panel 835 to communicate with an AC800M over MMS.

I have my variables declared on the PLC, Compact Control Builder

I have the same variables imported into Panel Builder 800

I have assigned IP addresses to both PLC and HMI

I have downloaded user programs to both

I have both units connected via ethernet cables to the same hub.

I can ping both units at the assigned IP addresses. I can download user program changes to both.

I get a message on the HMI:

"1: Comm Error. 0"

Any thoughts on what I did wrong?
Thanks

Comments (0) New comment

wbijlsma Rank: 3735

Asked 6 years ago

Answer this question Follow

Voted best answer

Greetings

Kindly check the DIP switches in the back of the panel

The DIP setting could be found in panel manual

Also what do you mean by declearing the variables? Is that meaning that you do add them to the access variables? It should be.

Waiting for your feed back

Regards

Comments (17) New comment

by wbijlsma Rank: 3735 on 3/6/2013 5:42:30 AM | Like (0) | Report

Hi Osama,
All dip switches are in the off position.
on the PLC they are added as access variable.
on the HMI is used the import namelist function to grab all the tags from the PLC

by wbijlsma Rank: 3735 on 3/6/2013 5:44:37 AM | Like (0) | Report

Note, when i'm online with the PLC, i can also see all the access variables and their current state. Just the HMI won't connect for some reason. It doesn't show up.
If i go to "show mms connections" only my laptop's IP address shows up, not the HMI

by osama malhy AKS expert

Rank: 15 on 3/6/2013 5:54:46 AM | Like (0) | Report

i would advice to use the follwoing document (3BSE043445R401)
refer to the connection examples
good luck

by wbijlsma Rank: 3735 on 3/6/2013 6:09:59 AM | Like (0) | Report

I have been looking at that, but none of the examples match. I'm doing a simplest case solution....
1 controller.
1 panel 800.
That's it. No other communication required. Nothing else is on the network. It should be so simple. The Panel800 brochure claims that "Panel 800 is designed specifically for ABB Control Network and AC 800M controllers,"
so why does it not work?

by osama malhy AKS expert

Rank: 15 on 3/6/2013 6:30:30 AM | Like (0) | Report

in the Network connection you should type the Panel IP
in the Peripherals you should select the ABB/Controlnetwrok, inside it you should type the controller IP
Regardless to the variables you use you should have connection between the Panel and the controller
no alarm massage shall be present
good luck

by wbijlsma Rank: 3735 on 3/6/2013 6:29:05 AM | Like (0) | Report

I did both of the above.
I'm currently changing the IP range, perhaps that's where the problem is.
Which CN port should i use on the Controller? CN1 or CN2?

by osama malhy AKS expert

Rank: 15 on 3/6/2013 6:37:50 AM | Like (0) | Report

CN2

by osama malhy AKS expert

Rank: 15 on 3/6/2013 6:44:28 AM | Like (0) | Report

sorry use the CN1
also are you are you sure about the Controller IP Address , try to use typical address as an example

by wbijlsma Rank: 3735 on 3/6/2013 6:49:46 AM | Like (0) | Report

I now have both CN1 and CN2 plugged into the network switch, as well as the PP835.
I have the following IP Settings:
In Control Builder
IP Address Controller: 172.16.0.1
IP Address Ethernet Controller: 192.168.2.1 / Target = 192.168.2.2

On the Panel 800 side:
IP Address Panel800 TCP/IP Connection 1: 192.168.2.2
IP Address Panel 800 TCP/IP Connection 2: 192.168.2.3
Panel 800 - Peripheral - Controller 1 - ABB/ControlNet - IP Address Controller = 192.168.2.1. Event is selected, soft controller is not

by osama malhy AKS expert

Rank: 15 on 3/6/2013 6:52:30 AM | Like (0) | Report

i think both IP adress sahll be the same family
like 172.16.15.2 (Controller)
172.16.15.3 (Panel)
kindly try that

by wbijlsma Rank: 3735 on 3/6/2013 7:08:54 AM | Like (0) | Report

Thank you Osama!
It's communicating now.

New Settings:
In Control Builder
IP Address Controller: 172.16.0.1
IP Address Ethernet Controller: 192.168.2.1 / Target = 192.168.2.2

On the Panel 800 side:
IP Address Panel800 TCP/IP Connection 1: 172.16.0.12
IP Address Panel 800 TCP/IP Connection 2: 172.16.0.13
Panel 800 - Peripheral - Controller 1 - ABB/ControlNet - IP Address Controller = 172.16.0.1. Event is selected, soft controller is not

by wbijlsma Rank: 3735 on 3/6/2013 7:07:59 AM | Like (0) | Report

I had been trying to use the Ethernet settings in the controller, but they obiously do not apply to this configuration...

by osama malhy AKS expert

Rank: 15 on 3/6/2013 8:14:04 AM | Like (0) | Report

in the compact control builder what is the controller IP address

by wbijlsma Rank: 3735 on 3/6/2013 8:16:48 AM | Like (0) | Report

172.16.0.1 for the controller. this is the IP address that i download my user program to.

Then under ethernet, i can configure another IP address, which is what i was trying to use for the HMI communication, but that was not correct. This IP address is 192.168.2.1 currently.
thanks for your help.

by osama malhy AKS expert

Rank: 15 on 3/6/2013 8:28:03 AM | Like (0) | Report

for such data , every thing look so fine you should be able to have talking between the controller and the panel

by osama malhy AKS expert

Rank: 15 on 3/6/2013 8:29:36 AM | Like (1) | Report

good luck

by wbijlsma Rank: 3735 on 3/6/2013 8:27:11 AM | Like (0) | Report

Yes, it is working now.
Thank you for your assistance!

Add new comment

osama malhy AKS expert

Rank: 15

Answered 6 years ago

Answers

hello

actually this issue I did not see it before, but I would like to recommend you to check

- panel builder version and firmware version do you used and please install newest firmware for this panel.

- when does this issue happen? is it on every dispaly or partical dispaly? if it is how many elements do you used in this dispay? maybe too much dynamic elements in display will cause this issue.

Comments (1) New comment

Gao Jianhua Rank: 302

Answered 6 years ago

Hi,

I would like to recommend you to open panel builder , and click menu Setup/Network/Services..

from opened window check all box selection.

Hope it works.

waiting for your feedback

Comments (0) New comment

Gao Jianhua Rank: 302

Answered 6 years ago

Question details

AC800M to PANEL 800 (PP835)

Voted best answer

Answers

Other questions needing answers

Related topics

AKS experts