Event Collector groups have fallen offline
Hi for everyone, our Event Collector groups have fallen offline, in the System Status Viewer, the Event Collector Service -> SG_PLC Connect Servers -> EventCollectorServer, in the description says 'Failed to connect to OPC server'.
And browsing for the Service Structure the SG_PLC Connect Servers -> SP_NodeName the field Current show 'Synchronizing', we restart it, but same problem. We appreciated so much any help that you bring to us.
Please contact your regional ABB support center.
The PLC Connect server is offline and need to be investigated.
Check for "obvious" problems such as full disk, out of memory, a not running PLC Server service or faulty configuration (e.g. a PLC network which has never been deployed, etc.)