800xA Event List not Updating
Could anyone help me resolve the following issue.
we have one 5.1 800xA system connected to AC450 and 800M and everything is working fine except the event list from last few days. Event list is not getting updated it got freezed, I mean it is showing the events till last week when it got stopped updating. I'm able to see the alarms getting updated. But event list is not getting Updated.
I have checked OPC services, Event Collector, Event storage services everything working fine and I restarted those as well but no use.
I have created new event list, But still it is also not getting updated.
We are not using any IM machine for storage.
Can you help me in reoslving the issue.
Voted best answer
It sounds like a problem with the Event Storage service; you could try to cold start it (remove the service provider(s) and then create them again). However, a cold start may erase important evidence needed to find the root cause.
Please contact your regional ABB support center and have them to create a support case!