Smart Client Excel addin not automatically loaed
I have a user who starts Excel, but the Smart Client is not present in the menu. Going to Excel addins > COM addins, the ABB Smart Client is listed, but not checked, load behaviour says "unloaded". The addin can be manually checked and then appears in the menu. Smart Client is missing again after closing and openning Excel.
I have unistalled and resintalled a couple of times, but no change.
Logging into the same pc as a different user, Smart Client appears automatically in the menu as expected.
Using ABB Smart Client Excel Interface 2,2 Rev C RU2a with Excel 2013 32-bit on Windows 8.
As I had indicated in a separate email to you, I have discovered the procedure to correct the issue of the Smart Client Excel Interface being available for all users on one PC. Attached you will find a separate document explaining this procedure.