Incompatible control builder version
We used to have PM851 now we replaced to redundant PM861 controller . I can't go online with the PM861 CPU, due to version error. (We use 800xA, control builder m professional 184.108.40.206)
As in the attachment, I get an error "Its not possible to go to online mode. Incompatible Control Builder version."
As I can see from Tools--> Maintanence--> Remote Systems, CPU has 220.127.116.11 firmware as I have 18.104.22.168. And I can't downgrade CPU firmware (don't know if it is possible) due to "Communication error during data transfer". Is it possible to downgrade firmware??
I have an 800xA update but that won't work either because of incompatible 800xA version.
Where can I get appropriate 800xA update? Or is there another way around without update?
I can go online with compact control builder which is version 5.1.1 but I cant open my project since it has 5.10 hw library.
Voted best answer
When you are downloading the firmware via the Control Builder - Maintenance after some time the controller gets updated. During the update phase, there is no communication between Controller and Controll Builder. After some minutes, the controller should start up again with the downloaded firmware.
As an alternative to Control Builder you can use the Serial Firmware Upgrade Tool. Therefore your Engineerinmg PC needs a serial Port (or an USB/Serial Converter).
Serial Firmware Upgrade Tool you can find in Start - All Programms - ABB Industrial IT 800xA - Engineering - Utilities
To get the latest Software Revision or the latest Software Version of 800xA you need to have an active Sentinel Maintain or Maintain Plus or Maintain and Evolve contract in place.
Contact your sales representative to get a sentinel contract or the latest software in case you already have an active contract.
I hope this helps
If communication fails fails during upload, what could consequences be?"
In the past I sometime experienced problems with Firmwarupgrades of PM856 (I think it was with both SV5.0 and Compact Control Builder 5.0), where the upgrade was transfered to the CPU without a problem, but the following upgrade procedure failed for any reason.
If there is such a problem, just press the init button of the CPU for less than 1 sec and it will start with the firmware which was present before download of the new firmware. Don't cycle the power down and on because then the CPU will not start up any longer!
I never had a problem with Firmwareupgrades with SV5.1