in800xa can not calling up graphic aspect,i have access to operateittemp1 folder but dont access to its subfolders
is it a 800xA client only ?
Then you verify that the Service Account defined in Configuration Wizard - System software User Settings, is a local administrator, and member of IndustrialITUser and IndustrialITAdmin group.
From Configuration Wizard, stop the processes from Maintenance menu item.
Configuration Wizard - System software User Settings, pass through the steps (Next->).
Delete the OperateITTemp folder.
Restart the computer.