Error in loading extension file for CHMI 5.0
I have installed CHMI 5.0 and had no errors during installation. The default CHMI has been loaded and before stopping it i loaded the system extensions. During loading the extensions i am unable to load the " DM & PM application extensions". This is found in engineering studio 5.0. As a result of this when i load my backup i get errors in it and couldnt open it. Kindly clarify on this issue please.
DM & PM in 5.0 depends on a MS SQL Desktop Engine database named "EBInstance" to be available.
I believe there is a problem with the EBInstance; maybe a missing prerequisite, etc. preventing DM & PM to connect to it.
Problems could arise if you delete / change the user account used to perform the installation - so avoid that.
The MS SQL Desktop Engine / EBInstance has an icon in the system tray; it shall display a green arrow slowly flashing between two shades of green.
Try reviewing your installation procedure and perhaps repeat it from scratch.
Don't hesitate to contact your regional ABB support center for assistance.