800XA Alarms hang and showing x mark over alarm option in graphics
Sometimes all the alarms are getting hang. We cant reset those alarms at that time. We disable and enable the alarm manager service at that time to solve the problem. The frequency of the problem has increased a lot now. We have taken screen shot during that time and attached for your reference.
Image 1- All alarms are highlighted through square box in operator workplace and alarm option button shows cross mark.
Image 2 - In alarm screen also highlighted square box
Image 3 - Service enabling