TRANSACTION HANDLER ERROR IN CBM
During downloading of a PM866 controller through Control Builder M an error msg is coming up :
[ERROR] Operation rejected by controller (transaction handler)
We are working on 800xa 5.1 REV D fp4 system having 2 servers (aspect &connectivity combined) , 2 engineering station and 5 operator stations.
kindly help me to resolve this issue.
Thanks in advance..
- Has this application been loaded to this controller before ?
- Has this engineering station got all of the required 800xA features installed on it ? - try another ES.
- Can you go to Test mode - i.e. does the application compile and run ?
- What was the LAST change you made ? - Revert it. (This is why you should have the difference report enabled)
- Are you able to reset and cold start the controller ?
We found workaround that when we disabled our McAfee Endpoint security software from setting of it's own. We are able to download without any problem.
We were also facing problem " Fatal error! Controller reset required. Files from last downloads are missing." That problem also got resolved.